Welcome to Travelon Holidays! We are dedicated to providing you with exceptional travel experiences, and to ensure clarity and mutual understanding, we have outlined the following Terms & Conditions. By booking with Travelon Holidays, you agree to adhere to these terms, which are designed to safeguard your interests and ensure a smooth and enjoyable travel experience.
Booking and Payment
1. Booking Confirmation
- A booking is confirmed only upon receipt of a non-refundable deposit or full payment, as specified at the time of booking.
- Final payment must be made before the commencement of the service, as per the payment schedule provided.
2. Payment Methods
- We accept payments via credit/debit card, bank transfer, and other specified methods.
3. Pricing
- All prices are subject to change without notice until a booking is confirmed.
- Prices include applicable taxes and fees unless otherwise stated.
Cancellations and Refunds
1. Cancellation by Client
- Cancellations must be made in writing via email or letter.
- Cancellation fees may apply, depending on the time of cancellation and the nature of the booking.
2. Cancellation by Travelon Holidays
- We accept payments via credit/debit card, bank transfer, and other specified methods.
3. Pricing
- We reserve the right to cancel any service due to unforeseen circumstances or insufficient bookings.
- In such cases, we will offer a full refund or alternative arrangements.
Travel Documents and Requirements
1. Passports and Visas
- Clients are responsible for ensuring they have valid passports, visas and necessary documents for travel.
- Travelon Holidays is not liable for any issues arising from non-compliance with entry requirements.
2. Health Requirements
- Clients must comply with health regulations and obtain any necessary vaccinations or health certificates.
Responsibilities and Liabilities
1. Client Responsibilities
- Clients must adhere to the itinerary and follow the instructions of our representatives.
- Clients are responsible for their personal belongings and must ensure they have adequate travel insurance.
2. Travelon Holidays Responsibilities
- We are committed to providing professional, tourist-friendly, and corporate-friendly travel solutions.
- We will make every effort to ensure the safety and satisfaction of our clients.
- However, we are not liable for any loss, damage, injury, or inconvenience caused by third-party service providers or events beyond our control.
Changes to Itinerary
1. Changes by Client
- Requests for changes to the itinerary must be made in writing and may be subject to additional fees.
2. Changes by Travelon Holidays
- WWe reserve the right to make minor changes to the itinerary if necessary. Significant changes will be communicated to clients promptly
Conduct and Behavior
1. Client Conduct
- Clients must behave respectfully towards fellow travelers, our representatives, and third-party service providers.
- We reserve the right to terminate the service of any client whose behavior is deemed unacceptable.
2. Smoking and Alcohol
- Smoking and consumption of alcohol are prohibited in our vehicles and during guided tours, except in designated areas.
Governing Law
These Terms & Conditions are governed by the laws of Kerala, India. Any disputes arising from these terms shall be resolved in the courts of Thiruvananthapuram, Kerala.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Travelon Holidays
- Email: [email protected]
- Phone: +91 96455 33332
- Address: Fort, Trivandrum, Kerala, PIN 695023
Conclusion
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We look forward to providing you with exceptional travel experiences and outstanding service.
