At Travelon Holidays, we are committed to providing exceptional travel experiences. Our Refund Policy outlines the guidelines and procedures regarding refunds for our services. By booking with Travelon Holidays, you agree to comply with this Refund Policy.
Refund Eligibility
1. Cancellations by Clients
- Refunds are subject to the cancellation policy specified at the time of booking.
- Cancellation requests must be made in writing via email or letter.
- Depending on the timing of the cancellation and the nature of the booking, cancellation fees may apply.
- Non-refundable deposits are specified at the time of booking and are non-negotiable.
2. Cancellation by Travelon Holidays
- In the event that Travelon Holidays cancels a service due to unforeseen circumstances or insufficient bookings, clients will receive a full refund.
- Alternatively, clients may opt for alternative arrangements or credits towards future bookings.
Refund Process
1. Initiation of Refunds
- Refunds will be processed within [insert number] business days from the date of cancellation approval.
- The method of refund will be the same as the original payment method unless otherwise specified.
- Refund timelines may vary depending on the payment provider's processing times.
2. Refund Exceptions
- No refunds will be issued for services already provided, unless deemed unsatisfactory by Travelon Holidays.
- Changes to the itinerary or cancellations made due to personal reasons or circumstances beyond our control may not be eligible for a refund.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
Travelon Holidays
- Email: [email protected]
- Phone: +91 96455 33332
- Address: Fort, Trivandrum, Kerala, PIN 695023
Conclusion
By booking with Travelon Holidays, you acknowledge that you have read, understood, and agreed to our Refund Policy. We strive to handle all refund requests promptly and fairly, ensuring a positive experience for our valued clients.
